Conflict Resolution
Conflicts are part of our lives. Yet, they can be stressful and lead to toxic and unproductive work environments. If handled well though, conflicts can lead to constructive discussions and even reinforce work relations, as people express their opinions and find a solution together. In this module you will learn different technics to resolve conflicts and put them in practice through a set on concrete situational activities. You will take on a quest to solve conflicts with different co-workers, each of them with their feelings and personality.
#Soft Skills #Autonomous #Web-based

